Shipping and Questions
when will my order arrive?
all orders are expected to be shipped within 2 to 4 weeks from the order date. due to the covid-19 pandemic production times are longer.
what shipping method do you use?
usa - (3 to 5 business days from ship date),
canada - (10 to 15 business days from ship date)
international - (10 to 18 days from ship date)
do you ship internationally?
yes. however, it can take longer to be delivered. additional custom/import/taxes charges may be assessed by the respective foreign country being ship to.
can i cancel my order?
unfortunately, orders cannot be canceled once processed.
what is your return / exchange policy?
you will be responsible for the cost of your return. products must be returned within 30 days of receiving your order.
exchanges must be done within 30 days of receiving your order. // a different size of the same item, not a completely different item.
received a faulty item?
we're sorry to hear you have received a faulty item! garment issues happen as a result of human error! please send us the following info:
- your order number
- item name
- photos that show:
- the fault as clearly as possible
- full-length photo of the item - front / back